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Stella Canada

1235 Bay Street Suite 400
Toronto, ON MSR 3K4 Canada
Phone: 416 455 3838
Fax: 905 799 2743
E-mail: sales@stellacanada.us


Faq's

Q: Will my new stainless steel sink scratch?

A : As with most things, your stainless steel sink WILL scratch with use. However, over time as the sink ages, scratches will become less apparent and in fact blend into the surface. Minor scratches on the inside surfaces of the bowl may be blended into the sink by lightly rubbing a Scotch-brite pad in the direction of the finish grain. Be sure to rinse thoroughly with water and towel dry after this procedure, removing any particles left over from the Scotch-brite as you rinse.

Please refer - Customer Support page for Cleaning and polishing instructions

Q : Why is water spotting my sink?

A : If water is left standing anywhere on your stainless steel sink, it will evaporate and leave a film (spots) on the surface of the steel. This film can be removed with regular dish soap and water and a soft cloth. For removing heavier residue, you may use a mild solution of vinegar and water. Be sure to rinse thoroughly and towel dry.

Sink tip:

Regularly rinse and towel dry your sink after use to keep its surface exposed to oxygen. (Oxygen reacts with chromium in the steel to form a strong, highly protective chrome oxide film on the surface of your sink. It is this film that makes stainless resistant to corrosion and gives it a remarkably long life.)

Q : I have rust in my sink - how can this be?

A : Stainless steel is a wonderful material that does not rust. However, if given the opportunity, iron particles that do rust will bond to its surface from metal cooking implements for instance. To remove this surface corrosion, , we recommend that you use “Flitz” metal cleaner and polish, to take out the stains of your sink. This will also, take out light scratches on the sink.

How to use “Flitz” metal clean and polish on your sink:

• Rinse your sink bowl well.

• Towel dry the sink bowl

• Apply a few spots (always start on small area of the sink bowl, instead of applying the paste on the entire sink bowl, and gradually move to another area of the sink bowl once you complete the area you first started ).

• Use a dry light color (preferably a 100% cotton cloth – static proof) to buff the spots of the paste. When buffing you should follow the grain of the steel. End of your cleaning you will see the light color cloth that you sue to clean the sink has become black color. This shows that you have successfully cleaned your sink. This process has taken away the thin layer that was covering your sink, together the rust spots if you had any.

• Once you complete buffing the sink take another clean cloth and wipe the sink thoroughly to remove any black sediments remaining on your sink.

• Finally rinse your sinks well, and you will be surprised to see how your sink has transformed into a clean and gleaming sink, almost like brand new once again.




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